> ## Documentation Index
> Fetch the complete documentation index at: https://helpdesk.quso.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Social Media Analytics

> quso.ai social media analytics shows followers, impressions, engagement, a Social Score and AI insights for your connected accounts. Essential and Growth plans.

**Social Media AI Analytics** in quso.ai shows how your connected social accounts are performing in one place: followers, impressions, engagement rate, posts published, audience demographics and AI-written insights, plus a **Social Score** for each account. It is included on the **Essential** and **Growth** plans.

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## What you can see

* **Social Score:** a score for each connected account, compared across platforms.
* **AI Insights:** short, AI-written takeaways about what is working and what to try next.
* **Platforms overview:** followers, impressions, average engagement rate and posts published for each network, compared with the previous period.
* **Platform details:** open a network to see performance charts, audience demographics such as top countries, and a table of your posts with their results. For YouTube you also see average view percentage and average time watched.
* **Recent posts:** your latest posts and how they did.

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## Open analytics

In the sidebar, open **Social Media → AI Analytics**. Choose a Social Set from the dropdown if you have more than one.

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## FAQ

> [accordion] Why are my LinkedIn analytics empty?
>
> LinkedIn only shares analytics for **company pages**, not personal profiles. Connect a company page to see LinkedIn analytics and a Social Score.

> [accordion] Why does an account show as not linked?
>
> The account was disconnected or its access expired. Reconnect it from your social accounts page. See [Social media troubleshooting](https://helpdesk.quso.ai/help/social-media-troubleshooting.md).

> [accordion] Which plans include analytics?
>
> Essential and Growth.

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### Need Help?

If you run into any issues or have questions, our support team at [help@quso.ai](mailto:help@quso.ai) is just a message away.


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