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You can permanently delete your quso.ai account yourself, on desktop from Settings → Account or on your phone from the Profile page. Deleting your account removes all your data, cancels your subscription immediately and cannot be undone.

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What happens when you delete your account

  • All your data is deleted: projects, clips, downloads and brand assets.
  • Your subscription is cancelled immediately.
  • You are removed from every workspace where you are a member.
  • Any workspace you own is deleted, and its members lose access to it.
  • You can’t reactivate the account within 28 days of deleting it.
Deleting your account is irreversible. Download any clips you want to keep first.

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How to delete your account

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On desktop

  1. Go to Settings → Account.
  2. Click Delete account.
  3. Type Delete in the box, tick the box to confirm you understand your data will be lost, and confirm.

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On your phone

  1. Open the Profile page.
  2. Tap Delete account and confirm in the same way.

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FAQ

If your subscription is on quso.ai’s older billing system, the app asks you to contact support first. Email [email protected] to cancel that subscription, then delete your account.
No. A member is only removed from the workspace. The workspace and its subscription belong to the owner. If you are the owner, your workspace is deleted.
Yes. Cancelling keeps your account on the Free plan. See Upgrade & downgrade.

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Need Help?

If you run into any issues or have questions, our support team at [email protected] is just a message away.